This Privacy Policy describes how Group Carrero, LLC (“Group Carrero”, “we”, “us”, or “our”) collects, uses, and shares information in connection with this informational website and our optional SMS program.
Information we collect
- Contact information that you voluntarily provide (for example, your name, email address, or phone number when you contact us).
- SMS information if you opt into our SMS program (for example, your mobile number, your communications with us, and related metadata such as time/date and delivery status).
- Device and usage information automatically collected when you visit the site (for example, basic server logs, IP address, browser type, pages visited) and limited cookie data used for security and operations.
Sources of information
We obtain information directly from you (such as when you email or text us) and automatically from your device when you use the site.
How we use information
- Provide, operate, secure, and improve the website.
- Respond to inquiries and communicate with you, including via SMS if you opt in.
- Comply with legal, regulatory, and compliance obligations (including A2P/10DLC requirements).
- Maintain records of communications, opt‑in/opt‑out requests, and consent.
SMS privacy disclosures (if you opt in)
- By providing your mobile number and opting in, you consent to receive SMS messages from Group Carrero at the number you provided. Messaging frequency may vary. Message and data rates may apply.
- You can opt out at any time by texting STOP. For help, text HELP or email info@groupcarrero.com.
- We use your mobile number solely to send you the types of messages you requested and to manage the program (including honoring STOP/HELP requests).
- We do not sell or share mobile numbers for the purpose of SMS with third parties or affiliates. SMS consent will not be shared with third parties or affiliates. We may disclose your number to vendors that help us deliver messages (for example, our communications platform provider RingCentral) subject to appropriate protections.
- Carriers are not liable for delayed or undelivered messages.
How we share information
We share information only as needed with service providers (for example, hosting, security, and communications providers), to comply with law, or to protect our rights. We do not sell personal information.
Data retention
We retain information for as long as necessary to achieve the purposes described above or as required by law, including maintaining records of SMS opt‑in/opt‑out requests.
Your choices & rights
- You may request access to or deletion of the information you have provided to us, subject to legal limitations.
- You can opt out of SMS messages at any time by texting STOP.
- You can disable cookies in your browser; doing so may affect site functionality.
Security
We implement reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.
Children’s privacy
Our website and SMS program are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
International visitors
We operate in the United States. If you access the site from outside the U.S., you consent to the transfer of your information to the U.S.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date below reflects the most recent changes.
Contact
Email: info@groupcarrero.com
Last updated: 2025-09-28